Overview
Updated 03/16/2023
CHAPTERS
Proposed Disbursement notifications
Disbursements
Terms and Conditions
CHANGE Cardholder Agreement
www.mychangecard.com/gdb-change-cardholder-agreement
CHANGE Cardholder Agreement Supplement
www.mychangecard.com/gdb-change-agreement-supplement
Savings Account Terms and Conditions
www.mychangecard.com/gdb-savings-acct-terms
Proposed Disbursement notifications
| Source Platform | Action Taken | Intended Recipient | Comments |
| Disbursements | Payout Processed | Talent | To notify Talent when their employer has sent a disbursement to CHANGE |
| Payout Pending | Talent | To Notify Talen that a payout is being held until a disbursement payout preference is recorded in Talent Portal | |
| Disbursement Account Added | Talent | A Payout account has been added (CHANGE, Debit Card, Cash Pickup) | |
| Disbursement Account Deleted | Talent | A payout account has been deleted | |
| Disbursement Account Updated | Talent | A Payout account has been updated | |
| BOLD | Virtual Card Registration | Talent | A virtual CHANGE card has been registered to the Talent |
| Profile Updated | Talent | The Account profile for the Talent card account has been updated (if email or phone # updated, send to prior and updated destinations) |
Disbursements
Disbursement Processed
<<Cardholder Name>>
<<Client Name>> has deposited <<Disbursement Amt>> to your <<Disbursement Default>> ending in <<last 4 of card or ID>>.
Regards,
Your rapid! Team
This email has been sent from an automated system. Please do not reply to this email. If you have any questions, please call Customer Care at (833) 965-0017.
Disbursement Pending
<<Cardholder Name>>
<<Client Name>> has sent <<Disbursement Amt>> to you. To receive this payment you must log in to www.mychangecard.com or the 24/7 CHANGE app and set up your default payment method.
Regards,
Your rapid! Team
This email has been sent from an automated system. Please do not reply to this email. If you have any questions, please call Customer Care at (833) 965-0017.
Disbursement Account Added
Hi User,
Welcome to CHANGE powered by rapid!
Please log into https://rapidfs.com or the rapid! Pay App to complete your profile. You will be asked for a temporary password, which is below, and your username is the email where you received this.
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You will be required to select a new password after logging in with your temporary password. Once you complete your profile, you will be able to choose your payment preference.
Congratulations! You are now able to receive your funds where you want and how you want!
Thanks,
Your rapid! Team
Disbursement Default Updated
<<Cardholder Name>>
Thank you for visiting CHANGE powered by rapid!. Your payment preference has been updated per your request.
If you believe you received this email in error or need additional assistance, contact Customer Care at (833) 965-0017.
Regards,
Your rapid! Team
Disbursement Account Deleted
<<Cardholder Name>>
Thank you for visiting CHANGE. Your payment preference has been deleted per your request.
If you believe you received this email in error or need additional assistance, contact Customer Care at (833) 965-0017.
Regards,
Your rapid! Team
Terms and Conditions
Disbursement messaging (Account Holder)
Terms and Conditions
I authorize my employer, through the Green Dot Bank agreement, to electronically credit all amounts owed to me by my employer to the debit card account(s) or other accounts specified via the payment network(s) associated with the account(s). I also authorize my employer, through, Green Dot Bank to electronically debit such account(s) to correct erroneous credit to such account(s). I acknowledge that I am solely responsible for: (1) entering correct and complete account information; (2) timely verifying that all deposits to my account(s) are accurate; and (3) immediately notifying my employer of any deposit errors. I understand that this authorization will remain in effect until I revoke it via the CHANGE® Disbursement portal.
I understand that no fee will be incurred by me (the cardholder holder) for a disbursement to any end point of my choosing from the CHANGE® Disbursement Portal, including the CHANGE card®.
Disbursement messaging (Account Holder) Walmart pickup
Terms and Conditions
I authorize my employer, through Green Dot Bank, to make all amounts owed to me by my employer available in cash for me to collect at any Walmart store in the U.S. I understand that to collect these funds at a Walmart store I must provide: (1) the form of identification specified above; and (2) the confirmation email that includes the unique code provided by my employer, either directly or through CHANGE® card or Green Dot Bank communication . I also understand identity verification may be required before funds will be disbursed. I understand that this authorization will remain in effect until I revoke it via CHANGE® Disbursement portal.