CHANGE Net-Pay™ – CHANGE Card Support

Updated 01/29/2026

CHANGE Net-Pay™ offers two options for clients who need to utilize Net Pay. One option allows for single Talent funding, allowing agencies to quickly process a single amount for one worker. The secondary option is a bulk funding that uses a file upload option. This file can be generated within BOLD, or via any other 3rd party payroll service that meets the file specifications.

If you do not already have Net Pay and desire this option, please contact your Account Manager.

Note:

CHANGE Net-Pay™ is a transaction by the Client to the employee external to the payroll deduction process. The Client maintains responsibility for deductions (if any) that would be required for the transaction. All reporting for CHANGE Net-Pay transactions is in the Bold > Back Office > Net Pay window, and rapid! Admin Portal reporting.

Net Pay for an Individual

Step 1: Log into your Bold Portal.

Step 2: Ensure your user has access to the Net Pay feature in user access.

Step 3: From the portal, search for the Talent/s that will be paid.

Step 3: You will find the quick actions menu on the right side of the talent profile.

Step 4: Click on Net Pay. A menu will pop up. Enter the amount to fund to the Talent's CHANGE Card, and click Pay.

Step 5: Confirm your payment .

Net Pay for Multiple Talent

In order to use Net Pay for Multiple Talent, a file upload is necessary. This file can be exported from BOLD or from a 3rd party, as long as the following requirements are met.

File Requirements:

File must be a comma delimited CSV File
File needs two columns and a header in the first row
First column should be Talent ID
Second column should be Net Pay Amount

In the example above, row 4 shows an invalid entry for the Net Pay Amount. If the input is not a valid decimal amount, you will be required to enter a valid amount.

Step 1: Navigate to the Back Office Tab in Bold

Step 2: Click on the Net Pay subtab.

Note: Only users with appropriate CHANGE Card, and Net Pay access will be able to proceed.

Step 3: From the Net Pay tab, Click on Import for Bulk Net Pay.

Step 4: Select your CSV file for Bulk Upload.

Step 5: Click on the Action button once the file has been uploaded to verify the data from the file:

Step 6: Verify any errors. You can either correct your file and upload it again, or you can delete the erroring transactions to process the file as-is.

Step 7: Once no errors are present, click Submit to complete the net pay transactions. Cards will be loaded instantly from your prefunded account!